Offset and digital printer T.L.P. was working for the Canterbury Educational Printing Services (CEPS) when, in 2007, his manager noticed T.L.P. had some new difficulties with communication.
His manager arranged a hearing test and uncovered an extraordinary story. T.L.P.’s hearing loss was a result of him serving as an officer in the South Vietnamese Army, allied to US forces, during the Vietnam War. He was engaged in front-line combat, coming under frequent and sustained artillery fire. At one point T.L.P. was captured by the North Vietnamese and subject to physical and mental abuse as a prisoner of war.
Although T.L.P. moved to New Zealand in 1980 and is a New Zealand citizen, his condition is not covered by ACC since he developed it overseas. Neither is he covered by the NZ war veterans’ programme because he has not served in the NZ Army. This was a clear case where the Full Colour Trust could fill the gap, step up and make a difference. Trustees approved funding of high-quality hearing aids that have enabled T.L.P. to continue contributing as a valued and respected member of his workplace team.